As the marketplace sells a range of item types – from Digital Downloads to Online Services – the eligibility, policies and processes for refunds are specific for each.

For more information on Refunds and Requesting a Refund please see our Terms of Service.

The Help Center has many helpful videos for Customers and Sellers. This is a great place to familiarize yourself with how the different items are delivered and how the site works in general.

There’s a range of item types to suite how they’re best delivered:

• Digital Downloads
• Bookable Online Calls
• Online Services
• Bookable Calls + Digital Downloads (combo item 1)
• Bookable Calls + Online Services (combo item 2)

SiberPro.com is a Business Consulting Hub focused on businesses improvement and optimization.

The Hub provides a marketplace for business ‘pros’ to sell their skills and experience. Buyers are able to find business improvement & optimization input easily and get help quickly, efficiently at an affordable cost.

The Hub offers Digital Downloads, Online Sessions with ProSellers, as well as Micro-Services delivered through Service Orders.

Currently there are three Seller levels – Bronze, Silver and Gold. New Seller’s are approved at Bronze level and progress from there. Levels are updated based on a number of factors including:

• Total Sales Orders or Total Sales Value
• Average Item Ratings
• On-time Deliver (for Services)

For more detail on these levels and how they work see our Terms-of-Service.

Sellers have a comprehensive Seller’s Dashboard that gives them access to uploading, checking their sales and earnings and much more.

The site’s uploading process is pretty straight forward with specific, easy to use upload forms.

The forms capture the content and media related to each items. This content is published to our optimized server infrastructure.

Sellers can upload Business Guides, Tools, Frameworks, Insights, Research, Examples, and much more.

There is also a feature to select specific ‘Related Items’ for each of these (that display in the sidebar) – that link back to their marketplace items. 

To register as a Seller – you’ll complete the the Seller Sign-up form.

The form includes some basic information to create a seller account.  Thereafter you can update your profile and start uploading Marketplace Items and Posts.

Anyone can complete a Seller Signup application – to sell items and publish content on SiberPro.com.  The process is super easy and feedback is quick.

To maintain quality standards on the platform for the benefit of both Buyers and Sellers, applications undergo a brief review in terms of skills and experience.